GeneFAX™ complete genomics solution

GeneFAX™ is a turn-key conversational AI solution for clinical and genetic testing labs. GeneFAX™ helps labs better engage with their physician-patients- ecosystems through intelligent, remote, and effective interactions which enhances the experience and extends the reach of the organization’s various offerings.

GeneFAX™ applications are used in the entire genetic testing process:
  • Automated, remote patient triaging for various testing and treatment protocols based on established guidelines such as NCCN, AMCG, ACOG, and many others
  • Pre-test counseling.
  • Conversational pedigree(Family tree) generation.
  • Personalized risk assessments for patients.
  • Accurate test recommendations.
  • Real-time test cost estimations. GeneFAX is connected to ~4000 payors.
  • Patient education. GeneFAX KnowledgeBOT has more than 2 million QAs across 70000 medical conditions.
  • Return of results.
  • ExpertConnect for patients to connect instantly with genetic counselors.
  • Obtaining valuable insights and analytics for operational efficiencies through the AI-powered dashboards.

Based on its massive, scientifically curated database of 2 million+ Q&As, GeneFAX™ KnowledgeBOT allows users to ask any health questions.

GeneFAX™ PatientHUB automates business processes such as managing clinic lists, test requisition forms(TRF) automation and integrates with 3rd party applications and EMR systems.

GeneFAX™ ExpertConnect allows users to connect with a genetic counselor at any time.

Organizations benefit by increased patient engagements, streamlining their business process, and enhancing productivity by deploying GeneFAX™.

Engage meaningfully with patients providing them 24*7 availability with GeneFAX™