GeneFAX. Digital genetic assistance and counselling using artificial intelligence based conversational technologies.

Download GeneFAX App
genetic report app
Conversational AI platform for engaging and personalized counseling


As genetic testing becomes simpler, cheaper and faster, even more, individuals and families are turning to DNA testing, to gain better insights about their health. The maturity of DNA testing is generating meaningful results for patients and their families given the plethora of various studies and databases that contain silos of knowledge.

Genetic report answers app


GeneFAXTM: Worlds first conversational AI platform trained on genetics benefits consumers by providing engaging and personalized counseling assistance. Combining information of genetic testing and human genome, GeneFAXTM offers insights into the fascinating world of genetics.

GeneFAXTM is for everyone and allows you to ask questions relevant to genetic testing, from understanding the meaning of a test, or what to expect in a test and information about various genetic diseases. GeneFAXTM is not limited to just this and includes information about modern tests such as Non-Invasive Prenatal Testing. Additionally, GeneFAXTM also includes information about genetic terms and concepts enabling you to gain information about wellness, health, traits, carrier status etc.

GeneFAXTM provides a powerful user-guidance system that slowly and accurately guides the user through the various questions they can ask about genomics.

GeneFAXTM is available as a mobile app on iOS devices, Android and Amazon Echo (Alexa).


MyGeneFAXTM is for consumers who have taken a genetic test and seek information about their own DNA test report, their risks for developing diseases, risks to their children and other family members. MyGeneFAXTM helps you understand genetic risks accurately and make informed choices.

MyGeneFAXTM works with genetic reports from all genetic testing providers. Consumers may ask questions explaining their report, or the meaning of the findings.

MyGeneFAXTM is your genetic counseling assistant that gives you an opportunity to ask all kinds of questions about you own genetic reports, as many times as you want.

GeneFAX™ is constantly acquiring new information about genetics, thereby empowering consumers with the most up to date information.

DNA test report information


CounselorConnectTM is an always-on always-ready add-on in GeneFAXTM that allows you immediately connect with a board-certified genetic counselor. Counselors review a full transcript of the conversion. This a priori knowledge allows for an even more meaningful and engaging conversation between the user and the genetic counselor.


Voice Interactive

Conversational AI


Clinical/ Consumer Genetic Reports

Genetic counselling

Patient Education

DNA analysis app

Raw Genetic Data


Enterprise Integration

GeneFAXTM powered by iPhronesis®

Cognitive Text Mining Engine that has the ability to understand complex scientific language and concepts.

Cognitive Text Mining engine

Cognitive Text Mining


Natural Language Understanding


Deep Learning




Disease database


Auto crawlers


Varied Data Connectors


Knowledge Graphs


OptraGuru report on alexa
NIPT report analysis
GeneFAXTM Non-invasive prenatal testing (NIPT)
My gene fax on alexa
GeneFAXTM for genomic research (VCF)
DNA report analysis on alexa

About OptraHEALTH

OptraHEALTH is the leading Data-driven Intelligence Company focused on improving outcomes for consumers and life sciences and healthcare organizations. By combining our next generation Artificial Intelligence technology GeneFAXTM, with our team of domain experts, and a passion for solving complex scientific problems, we INNOVATE new products ACCELERATE scientific discovery and time-to-market, and OPTIMIZE efficiencies.

Our Team

Advisory Board

Leadership Team

Latest News

News & Events