GeneFAX. World’s first digital genetic companion by Optra HEALTH

GeneFAX™ is the world's first conversational AI platform with BOT interfaces for healthcare. GeneFAX™ is HIPAA compliant and is powered by a powerful cognitive engine coupled with a massive genetic health knowledgebase and analytical dashboards. In this era of minimizing in-person interactions and increased utilization of digital tools for better patient care, our solutions help organizations better engage with their physician-patients-labs ecosystems through intelligent, remote, and effective interactions which enhances the user experience and extend the reach of organization’s various offerings.

GeneFAX™ AI-powered chatbot applications are used in:

Automated and remote patient triaging for various testing and treatment protocols based on the guidelines.
Providing and gathering any information to/from patients/physicians in interactively.
Carrying out personalized risk assessments for the patients through innovative interfaces.
Accurate and personalized testing and follow-up recommendations for the patients.
Providing pre-test education using the massive inbuilt genetic health knowledgebase and Natural Language Understanding.
Help patients understand test results and insurance plan benefits.
Accelerating the delivery of Precision Medicine and obtain insights into Real-World Data.
Instantly Connecting with health experts on demand.
Getting value insights and analytics for operational efficiencies through the AI-powered dashboards.

Based on its massive, scientifically curated database of 1 million + Q&As, GeneFAX™ KnowledgeBOT allows users to ask any health questions. GeneFAX™ PatientHUB automates business processes such as managing clinic lists, TRF automation and integrates with 3rd party applications and EMR systems. A unique feature of GeneFAX™, ExpertConnect allows users to connect with a Health Expert at any time.

Organizations benefit by increased patient engagements, streamlining their business process, and enhancing productivity by deploying GeneFAX™. Engage meaningfully with users providing them 24*7 availability with GeneFAX™.

Know More

GeneFAX™ AI-powered chatbot applications are used in:

Automated and remote patient triaging for various testing and treatment protocols based on the guidelines.
Providing and gathering any information to/from patients/physicians in interactively.
Carrying out personalized risk assessments for the patients through innovative interfaces.
Accurate and personalized testing and follow-up recommendations for the patients.
Providing pre-test education using the massive inbuilt genetic health knowledgebase and Natural Language Understanding.
Help patients understand test results and insurance plan benefits.
Accelerating the delivery of Precision Medicine and obtain insights into Real-World Data.
Instantly Connecting with health experts on demand.
Getting value insights and analytics for operational efficiencies through the AI-powered dashboards.

Based on its massive, scientifically curated database of 1 million + Q&As, GeneFAX™ KnowledgeBOT allows users to ask any health questions. GeneFAX™ PatientHUB automates business processes such as managing clinic lists, TRF automation and integrates with 3rd party applications and EMR systems. A unique feature of GeneFAX™, ExpertConnect allows users to connect with a Health Expert at any time.

Organizations benefit by increased patient engagements, streamlining their business process, and enhancing productivity by deploying GeneFAX™. Engage meaningfully with users providing them 24*7 availability with GeneFAX™.

Know More

Patients

GeneFAX™ helps patients identify a genetic test that will benefit them. MyGeneFAX PostTest Report ChatBOT allows you to interrogate your genetic test report in a simple, succinct, conversational manner. Plus connect with a health expert, anytime.

Providers & Payors

GeneFAX™ empowers payors and providers to better engage with their patients & members through intelligent, remote, and effective interactions. GeneFAX™ enhances user experience and extends the reach of various offerings by automating the pre-authorization process.

Clinical Labs

GeneFAX™ enables clinical genetics labs to provide guidelines-based patient screening, pre-test education, test ordering, and AI-enabled report counseling. GeneFAX™ enhances business processes, productivity, and scalability by generating meaningful insights.

Pharma / Biotech

GeneFAX™ is a powerful conversational AI Enterprise Application for Precision Medicine. It helps organizations capture real-world patient data conversationally, liaise with the medical community about new tests, drug efficacy, adverse reactions, etc.

Technology

Conversational AI for Genomics

GeneFAX™ service is a cloud service that empowers healthcare organizations to build and deploy, AI-powered virtual assistants and chatbots that can be used to enhance their processes, self-service, and cost reduction efforts.

Built-in Genomic intelligence

GeneFAX™ comes with built-in healthcare AI services, including a patient triaging module and genomics knowledgebase curated from known industry resources, and language understanding models that are tuned to understand genomic and medical terminology.

Security and Compliance

The service aligns to industry and globally recognized security and compliance standards such as ISO 27001, 27018, and CSA Gold and GDPR and provides tools that help our partners create HIPAA compliant solutions.

Customizable and extensible

Our partners will receive their own white-labeled bot instance that can be embedded within your app or website. You can customize the built-in functionality and extend to introduce your own business flows through simple and intuitive visual editing tools.

Let’s make genetics simple, partner with us

Our partners include genetic testing labs, healthcare providers, academic research institutions, biotechnology firms, direct-to-consumers genetic firms, payors and bio-pharma companies. Our aim is to provide turn-key solutions to the genetic health industry for improving consumer health. Please connect with us if you are interested in GeneFAX™ and explore the benefits of digital transformation.

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