As the cost of DNA testing has reduced significantly, the number of genetic tests conducted has increased. Actionable variants identified in public genome databases has allowed genetics to be integrated into mainstream medicine.
More and more genetic tests are accepted by health insurance plans. But any test that is accepted by health insurance must be fully validated to ascertain that deserving patients get the benefit while identifying and filtering out cases which do not need genetic testing, this is the process of pre-authorization.
Currently, there is only 1 genetic counselor for 80,000 US population. Apart from routine counseling, genetic counselors are also required for the health insurance pre-authorization process. Non availability of GCs means increased wait times for patients. Additionally, complex cases that require expensive genetic tests also require an independent case review from external genetic counselors.
This is where GeneFAX™ InsuranceBOT comes into action.
More and more genetic tests are accepted by health insurance plans. But any test that is accepted by health insurance must be fully validated to ascertain that deserving patients get the benefit while identifying and filtering out cases which do not need genetic testing, this is the process of pre-authorization.
Currently, there is only 1 genetic counselor for 80,000 US population. Apart from routine counseling, genetic counselors are also required for the health insurance pre-authorization process. Non availability of GCs means increased wait times for patients. Additionally, complex cases that require expensive genetic tests also require an independent case review from external genetic counselors.
This is where GeneFAX™ InsuranceBOT comes into action.
GeneFAX™ is a Digital Navigator for Genetic Testing that is powered by ChatBOT interfaces and provides a complete Enterprise Solution for genetic testing companies and labs. Thus GeneFAX™ acts as a genetics chatbot that progressively collects information from patients and answers queries they have about genetic testing.
Independent case reviews are based on defined workflows. GeneFAX™ automates such workflows. Patients are thus able to interact with GeneFAX™ and provide information in a conversational manner whereas GeneFAX™ ascertains that data is collected quickly and accurately. GeneFAX™ captured data is then presented to the genetic counselor for the rapid case validation.
GeneFAX™ InsuranceBOT is used by patients when they have qualified for a genetic test either as recommended by a physician or from GeneFAX™ ScreeningBOT. GeneFAX™ enables patients to submit additional information required for independent review and pre-authorization.
Many times, patients have questions about how the insurance system works. GeneFAX™ InsuranceBOT provides quick answers to questions which also includes detailed plan information.
GeneFAX™ Admin Interfaces allows genetic counselors to review patient’s data and family tree to ascertain the completeness of data before submitting for pre-authorization.
Deploy GeneFAX™ ChatBOTs as a virtual genetics assistant in your environment to streamline all your genetic testing processes and generate insights and reap the benefits of AI-based automation.
Independent case reviews are based on defined workflows. GeneFAX™ automates such workflows. Patients are thus able to interact with GeneFAX™ and provide information in a conversational manner whereas GeneFAX™ ascertains that data is collected quickly and accurately. GeneFAX™ captured data is then presented to the genetic counselor for the rapid case validation.
GeneFAX™ InsuranceBOT is used by patients when they have qualified for a genetic test either as recommended by a physician or from GeneFAX™ ScreeningBOT. GeneFAX™ enables patients to submit additional information required for independent review and pre-authorization.
Many times, patients have questions about how the insurance system works. GeneFAX™ InsuranceBOT provides quick answers to questions which also includes detailed plan information.
GeneFAX™ Admin Interfaces allows genetic counselors to review patient’s data and family tree to ascertain the completeness of data before submitting for pre-authorization.
Deploy GeneFAX™ ChatBOTs as a virtual genetics assistant in your environment to streamline all your genetic testing processes and generate insights and reap the benefits of AI-based automation.
GeneFAX™ InsuranceBOT is supplemented by
By using ScreeningBOT, consumers can determine is they are eligible for a genetic test.
GeneFAX™ PedigreeBOT™ allows for rapid family history gathering in a simple conversational manner.
GeneFAX™ KnowledgeBOT employs Natural Language Processing which allows consumers to ask questions as they would in spoken English..
GeneFAX™ PhysicianBOT allow for entering the patient’s information like gender, age, ethnicity, along with detailed clinical information.
The main goal of GeneFAX™ QuizBOT is to help consumers to test their knowledge about genetic testing while at the same time imparting them knowledge about genetic health.